Shipping and Returns

The Épiphanique Standard

General Information

At Épiphanique, every piece is thoughtfully sourced—both domestically and abroad—for its timeless design, character, and soul. Many of our vintage and antique items carry stories that span generations. As such, exact dates or origins may not always be verifiable, though we offer informed estimates based on style, materials, and craftsmanship.

All sales are final. Due to the unique and delicate nature of our pieces, we do not accept returns, exchanges, or cancellations.

Shipping & Delivery

We ship within the continental United States using the safest and most appropriate method for each item. For deliveries to Puerto Rico, Alaska, Hawaii, or international destinations, please contact us directly at info@epiphanique.com for a custom quote.

You may also schedule a pickup from our warehouse—just let us know in advance.

Shipping Methods

·  Small Parcel
Shipped via UPS or USPS. Most items do not require a signature, though this is at the carrier’s discretion

·  White Glove
Our preferred method for furniture and fragile items. The piece is blanket-wrapped and brought directly into your home. White Glove Delivery could take up to 6 weeks 

Upon Delivery

Please inspect your item carefully before signing for delivery.

1.      Check the packaging and item for visible damage.

2.      Take clear photos of any damage to the item and/or packaging.

3.      Note any issues on the delivery paperwork (e.g., write "PRODUCT DAMAGED" before signing).

4.      Email us within 24 hours at info@epiphanique.com with photos and your order number.

Assembled or installed items may not be eligible for resolution, so please do not discard packaging until your inspection is complete.

Returns & Exchanges

At Épiphanique, each piece we offer has a story—and because many of our items are one-of-a-kind or delicate by nature, all sales are considered final and sold in as-is condition.

We do not accept returns or exchanges. We encourage you to reach out with any questions prior to purchase—whether you'd like to understand the condition more clearly or see additional photos or video. We're always happy to assist and ensure you feel informed before welcoming a piece into your home.

For more insight into how we assess and describe item condition, click here to view our grading guide.

Returns or refunds will only be considered in the case of verified shipping damage reported within 24 hours of delivery.

Intentional finds. No regrets. Just beauty that lasts

Cancellations & Order Changes

Most orders ship quickly, so changes are not guaranteed. If you need to cancel or adjust an order, email us at info@epiphanique.com right away with your order number and contact information.

If your order has already shipped, it cannot be modified or cancelled.

Sales Tax

Sales tax is calculated at checkout based on your shipping address and applicable state regulations.

A Note on Content

We strive to present accurate, up-to-date information at all times. If a product description or price is ever incorrect due to human error, we will do our best to correct it as quickly as possible.

Aged to perfection. Curated with intention. Shipped with care.
Let us know how we can make your Épiphanique experience seamless.