Shipping policy

Shipping & Delivery

We ship within the continental United States using the safest and most appropriate method for each item. For deliveries to Puerto Rico, Alaska, Hawaii, or international destinations, please contact us directly at info@epiphanique.com for a custom quote.

You may also schedule a pickup from our warehouse—just let us know in advance.

Shipping Methods

·  Small Parcel
Shipped via UPS or USPS. Most items do not require a signature, though this is at the carrier’s discretion

·  White Glove
Our preferred method for furniture and fragile items. The piece is blanket-wrapped and brought directly into your home. White Glove Delivery could take up to 6 weeks 

Upon Delivery

Please inspect your item carefully before signing for delivery.

1.      Check the packaging and item for visible damage.

2.      Take clear photos of any damage to the item and/or packaging.

3.      Note any issues on the delivery paperwork (e.g., write "PRODUCT DAMAGED" before signing).

4.      Email us within 24 hours at info@epiphanique.com with photos and your order number.

Assembled or installed items may not be eligible for resolution, so please do not discard packaging until your inspection is complete.